Port Property Improving Efficiency for Residents with Realignment of Maintenance Teams

At Port Property, we are committed to not only providing exceptional living spaces but also ensuring that our residents feel truly at home. With over 30 years of experience in making “home” happen, we’re constantly striving to improve our services and exceed expectations.

In line with this commitment, we’re excited to announce a significant reorganization within our maintenance department. Formerly one large division, our maintenance technicians are now dedicated to specific portfolio teams, focusing on properties in Portland, South Portland, Biddeford, and North Carolina respectively.

This strategic move is driven by our unwavering dedication to enhancing the resident experience. By aligning maintenance teams with specific portfolios, we aim to streamline operations, improve responsiveness to work order requests, and elevate the maintenance and upkeep of common areas across all our properties.

“We believe that this reorganization will not only improve operational efficiencies but also significantly enhance the level of service we provide to our residents,” says Matt Dubois, Regional Property Director at Port Property. “By assigning dedicated maintenance technicians to each portfolio team, we can ensure quicker response times to maintenance issues, proactive upkeep of common areas, and ultimately, a better living experience for our residents.”

This reorganization underscores our commitment to continuously improving and adapting to meet the evolving needs of our residents. It’s just one of the many ways we’re striving to make Port Property not just a place to live, but a place to call home.

We’re excited about the positive impact this change will bring and look forward to continuing to provide exceptional quality and customer service to our residents across all our properties in Maine and North Carolina. Stay tuned for more updates as we continue on our journey of making “home” happen.