It has been many months since we first responded to COVID-19 in our community. The health and safety of our residents, employees, and community remains our top priority. We will continue to practice precaution with policies in place across our properties which follow guidance and orders from the CDC, State and local authorities.
Port Property personnel, including maintenance crews, are wearing protective face coverings and practicing appropriate physical distancing while at work. Enhanced cleaning procedures within the common areas of our properties are ongoing, and we are requiring all employees who are sick to remain at home. Additionally, maintenance workers are taking separate vehicles to job sites.
We are continuing our temporary practice of limiting our maintenance operations in occupied apartments. Please be aware that our maintenance staff will only enter occupied apartments for urgent or emergency matters. Our staff will take all appropriate safety precautions while in your home including the use of face coverings. We will be asking residents to wear face coverings while present in the apartment during maintenance work. If you feel that you might be unwell but have an urgent maintenance request, please let us know about your concerns when you contact us. If your emergency request will take staff more than 15 minutes in an occupied apartment, the occupants may be asked to step out of the apartment as a precaution. Emergency requests include:
- No heat
- No water (hot or cold)
- Fire safety
- Plumbing issues
- Other catastrophic repairs or emergencies
Please know that we continue to follow recommendations from the CDC, State, and local authorities as they relate to our properties and our offices. The safety of our collective community remains our top priority.
As we do our part to reduce the possible spread of infection, we are asking our residents to also be mindful. In accordance with the provisions of the Governor’s statewide “Stay Safer at Home” Executive Order 49, which were extended in “An Order to Further Implement the Restarting Plan” (Executive Order 55), all persons must wear a cloth face covering when in the public areas of our properties. At least 6 feet of physical distancing from others, including Port Property employees, should be maintained at all times. This includes while using building entrances, stairwells, elevators, and parking garages.
While our offices remain closed to the public, we are always available by phone at (207) 761-0832 or by email. We recognize this may be a stressful time for many people, with health, financial, employment, and family concerns that may arise as a result of the pandemic. Always, and especially in times of uncertainty, we believe open lines of communication are so important. Please don’t hesitate to reach out to us to discuss any concerns or issues you may be experiencing.