At Port Property, some of the most important work happens out of sight: in boiler rooms, behind walls, and on rooftops overlooking the city.
In this edition of our In the Spotlight series, we connected with Jordan Cantara, Maintenance Technician for The Levee and Port Property’s downtown Biddeford portfolio. Jordan joined Port Property in June 2025 and is now in his 11th year in building maintenance. He’s a Biddeford native who can fix just about anything, and a steady presence for residents when something goes wrong.
Q: What does a typical day look like for you?
You never know what you’re going to get. I handle pretty much everything: plumbing, electrical, heating, sprinkler suppression systems, AC, even a little landscaping. Right now, I’m working at 145 Main Street, where we’re getting a steam boiler back up and running with a reputable vendor. It’s a real head scratcher. Those are rare, but honestly, they’re my favorite. I like the hard, messy ones
Q: What do you enjoy most about the role?
I love problem-solving and being there for the residents. I used to do a lot of commercial work, and it wasn’t very fulfilling. Here I get to talk with people, and it’s not always about work. Sometimes it’s just about their day. If you can make someone laugh in the morning when they’re having a rough day, that’s a good experience. Giving residents a good experience is big for me. People tend to come up to me and tell me their whole life story.
Q: Tell us about your background before Port Property.
I’ve always worked in higher-end properties. Earlier in my career I was a project manager renovating 100-year-old schools, so I know the trade inside and out. I love this company and I’m happy where I’m at.
Q: The Levee includes several buildings, shared amenities, and outdoor spaces. What goes into maintaining a community of this size that residents might not see?
Everything is behind the scenes. Residents don’t see contractors running line sets through the walls of a 100-year-old building. They don’t see us down in the basement getting everything ready for the heating season. Most of the residents have no idea that we’re down there.
Q: What’s it like to be on site at The Levee?
I grew up in Biddeford, on Upper Hill Street, so I’ve watched this city grow up. Before I moved over to The Levee, my dad told me he used to work in this building. It was a machine shop, and they made tires and a bunch of different mechanical parts. That’s why the concrete was covered in oil. My grandfather worked across the way at the tannery. Now I’m here too, just doing different work. It’s crazy, right?
My favorite spot is the roof. When we’re working on the condensing units, you can overlook all of Biddeford, the Saco River, and Factory Island. Who wouldn’t want to look over that view? I’m always up there taking pictures.
I’ve been in hundreds of properties, and every property has its own life. The Levee has a strong foundation, strong bones.
Q: What’s the most rewarding part of caring for a community like this?
You can throw anything at me, and I’m going to calm you down. When a resident is really upset and frustrated, I can put them at ease. It’s weird, but I can turn their whole day around.
Q: What do you like to do outside of work?
I’m very outdoorsy. I have been skiing and snowboarding my whole life, and I love fishing, snowmobiling, and riding side-by-sides. I have a beautiful wife and a five-year-old daughter, and they love being outdoors too. My buddies live in Boston, so we spend a lot of time down there. We love traveling, just having a good time.
Stay tuned for the next installment of our In the Spotlight series, where we continue highlighting the team members who help make home happen for Port Property residents every day.